1. Data Controller
Aurea Futura LTD, registered at 18 Spencer Road, London SW20 0QP, United Kingdom, operates The Tour Platform.
2. Information We Collect
We collect the following categories of data:
- Account information — name, email address, phone number, and company name provided during Tour Director registration.
- Tour data — destination names, hotel names, room configurations, and passenger first and last names as entered by the Tour Director or Group Leader.
- Usage data — login timestamps, role type, and general session activity for platform analytics. We do not track precise geolocation.
- Access codes — generated codes used by Group Leaders and Hotels to access specific tour or destination data.
3. How We Use Your Data
- To provide, maintain, and improve the rooming management service.
- To authenticate users and enforce role-based access controls.
- To generate aggregated, non-personal usage statistics (e.g. which destinations are most popular, total number of tours managed).
- To respond to support requests, including password resets handled by the platform administrator.
4. Data Sharing
We do not sell, rent, or share personal information with third parties for marketing purposes. Tour data is shared only with users who have been granted access by the Tour Director via access codes.
5. Data Retention
Account and tour data is retained for as long as the account is active. Tour Directors may delete individual tours at any time. Upon request, we will delete all associated account data.
6. Data Security
Passwords are stored using industry-standard one-way hashing (bcrypt). Access to tour data is controlled by session-based authentication and role-specific permissions.
7. Your Rights
Under applicable data protection laws, you may request access to, correction of, or deletion of your personal data. Contact us at the address below.
8. Contact
Aurea Futura LTD
18 Spencer Road
London SW20 0QP
United Kingdom